Terms and Conditions

1. Introduction

Welcome to the Being Neighbourly website. These Terms and Conditions (“Terms”) govern your use of our website, located at www.beingneighbourly.com (the “Site”), and the services provided by Being Neighbourly Ltd. (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

2. Eligibility

By using our Site, you confirm that you are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

4. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Being Neighbourly Ltd. or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from the Site without our prior written consent.

5. User Accounts

To access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep this information up to date. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately.

6. Purchases and Payments

If you make a purchase through our Site, you agree to provide valid payment information. All payments must be made in Hong Kong Dollars (HKD) and are subject to the terms of the payment processor. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information, or if we suspect fraudulent activity.

7. Refunds and Returns

See our returns policy.

8. Limitation of Liability

To the fullest extent permitted by law, Being Neighbourly Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Site or inability to access the Site.

9. Indemnification

You agree to indemnify and hold harmless Being Neighbourly Ltd. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of the Site, or your violation of these Terms.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Being Neighbourly Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damages or losses caused by or in connection with the use of any such third-party websites or services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Being Neighbourly Ltd.
10/F Yu Yuet Lai Building, 43-55 Wyndham Street, Central, Hong Kong. 
[email protected]
WhatsApp: +852 9231 6215

14. Termination

We reserve the right to terminate or suspend your access to the Site, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Site, us, or third parties, or for any other reason.

Effective Date: 1st September 2024