1. Introduction

Welcome to the Being Neighbourly website. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, etc.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser types, and pages visited.
• Cookies: Data collected through cookies and similar tracking technologies to improve user experience.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• To Provide Services: Process transactions, respond to inquiries, and provide customer support.
• Marketing and Communication: Send newsletters, promotional materials, and updates, if you have opted in to receive such communications.
• Website Improvement: Analyze usage data to improve our website’s performance and user experience.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose your personal data when required by law or in response to valid legal processes.

5. Data Security

We implement a variety of security measures to protect your personal data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Access your personal data held by us.
• Correct any inaccurate personal data.
• Withdraw your consent to the use of your personal data for marketing purposes at any time.

7. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Being Neighbourly Ltd.
10/F Yu Yuet Lai Building, 43-55 Wyndham Street, Central, Hong Kong. 

[email protected]

+852 9231 6215 (WhatsApp)

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Hong Kong.

Effective Date: 1st September 2024